Thank you for choosing G & D Enterprises Inc's Family Tree Global platform. We are committed to providing our customers with the best possible service and experience. Our refund policy is designed to ensure customer satisfaction and protection.
We offer a 30-day refund policy for all purchases made through our platform. If you are not satisfied with your purchase, you can request a refund within 30 days of the purchase date. To be eligible for a refund, the following conditions must be met:
- The refund request must be made within 30 days of the purchase date.
- The purchase must be made through our platform and not through any third-party provider.
- The product or service purchased must be unused and in its original condition.
- The refund request must include a valid reason for the refund.
To request a refund, please contact our Customer Support team at
[email protected] with your order details and reason for the refund. Our team will review your request and process the refund if it meets the eligibility criteria.
Please note that refunds may take up to 7-10 business days to process, depending on your payment method and financial institution.
We take customer satisfaction seriously, and we are committed to resolving any issues or concerns you may have. If you have any questions or concerns about our refund policy, please contact our Customer Support team at
[email protected].